FAQ

πŸ“… How long does it take to create a handcrafted personalized bottle with a name?

πŸ› οΈ The production time depends on the complexity of the design and the volume of orders in progress. We estimate a production time of 3 to 15 business days. We recommend placing your order in advance for special occasions.

🚚 Which countries do you ship to, and what are the delivery times?

🌍 We ship to the EU, the United Kingdom, Switzerland, the USA, Australia, and Canada. If your country is not on the list, please contact us by email to find a solution.

⏳ Estimated delivery times:

  • EU: 3 to 5 business days
  • Non-EU Europe: 7 to 10 business days
  • USA: 5 to 7 business days
  • United Kingdom: 7 to 10 business days
  • Australia & Canada: 15 to 25 business days

🎁 For which occasions is a personalized bottle suitable?

πŸŽ‰ Our customers often order a bottle for themselves and then return to gift them to family and friends. Personalized bottles are perfect for:

  • Birthdays & celebrations
  • Weddings & baptisms
  • Company anniversaries & retirements
  • Christmas and other special occasions

As a unique and memorable gift, they are suitable for any special occasion.

🎨 Can you create a custom design according to my wishes?

βœ… Yes! We collaborate with you to create a personalized bottle based on your ideas and preferences. Whether it’s a name, a message, or a special symbol, we will turn it into an unforgettable gift.

πŸ”  Can I add a name longer than 12 characters?

✍️ Yes, but the letter size will be smaller. If you would like a name longer than 12 characters, please contact us in advance to check feasibility.

🍷 What beverages are suitable for filling the personalized bottle?

🍾 We recommend light-colored alcoholic beverages such as:

  • Vodka, white rum, gin, cognac, armagnac – best suited
  • Whiskey, dark rum – also possible, but the wood may darken slightly ❌ NOT recommended: red wine or other dark beverages that may affect the appearance of the wood.

πŸ›  How is the name or message placed inside the bottle?

πŸ”¨ The name, message, or symbol is made of wood and inserted manually through the neck of the bottle, without using glue or nails.

πŸ“ What sizes and models of bottles are available?

πŸ“¦ We currently offer only one model:

  • Capacity: 750 ml
  • Dimensions: 30 Γ— 7.5 cm

For special models, please contact us for more information.

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🎨 Can I order a bottle with a special design or a combination of symbols and names?

🎸 Yes, we are happy to work with you to create a unique design. Please contact us to discuss the details. (Example: [link to product with guitar design])

πŸ›‘ How do I care for the personalized bottle to maintain its beauty and quality?

🌞 Care instructions:

  • Avoid direct sunlight exposure
  • Do not frequently change the beverage inside the bottle

These measures help preserve the appearance and quality of the bottle over time.

πŸ”„ Can I return or exchange the bottle if it does not meet my expectations?

πŸ“· Before shipping, you will receive a photo of the final product for approval. After your confirmation, we do not accept returns or exchanges, unless the product was damaged during transport.

🍾 Is the bottle delivered with a beverage?

❌ NO, the bottles are delivered empty.